system requirements

Windows Desktop / Laptop / Tablet

Any machine running the following operating systems should be fine to use PlanUp.

  • Windows Vista
  • Windows 7
  • Windows 8 (inc Tablet with touch screen style)
  • Windows 10 (recommended)

Windows XP - note that as of 20 September 2017 Windows XP will no longer run the latest release of PlanUp. We can no longer support it, given Microsoft support for XP ended in April 2014.

Windows 8 RT and Android platforms are not currently supported. Please contact us for information on these platforms.

Apple iPad

  • iOS 8 onwards on x64 iPads (e.g. iPad Air / iPad 2 Mini onwards or iPad Pro)

Please note we would strongly recommend if purchasing an iPad to get the latest model available, as with every new version of iOS and PlanUp some older iPads may become non-compatible for reasons outside our control. Please contact us if you want us discuss further, or check if your iPad is compatible.

The iPad does not need WiFi or 3G / 4G internet access on-site to draw a floor plan, however if you want to send the plan back to your office you will need an internet connection.

When you do have access to the internet (WiFi or 3G / 4G), plans are automatically uploaded to your account.

Apple Mac

  • Mac OS X Yosemite (10.10) or later

Windows Pocket PC

These devices were discontinued in 2007 and we have since released an iPad App to replace the Pocket PC version.

As a result we no longer supply or support any Pocket PC version of The Mobile Agent. We have heard many issues in Syncing Pocket PC's to Windows 7 and 8 machines. We unfortunately cannot help with sync issues, as that was developed by Microsoft, and they stopped support for that some time ago.