forgotten / need to change password

Reset your password

If you forget or need to change your password this is possible from the software.

To change your password:

  • Open PlanUp.
  • Tap login at the bottom right corner.

  • Enter the email address you log in with.
  • Tap the Forgot your password? link - a message will appear informing you an email has been sent.
  • When the email arrives it will look something like this:

  • Tap on the link as indicated in the email.
  • Follow the prompts in the web page that opens until complete.
  • Your password has now been changed.