online user guide contents

1. Installation

2. Log In / Create New Account

3. Drawing a plan

• Starting a new plan
  • Step 1 - Create a room using the measurements
  • Step 2 - Name the room
  • Step 3 - Add items to the room
  • Step 4 - Room descriptions
  • Re-shaping rooms - if you need to re-shape a room it should be done before starting the next room
  • Drawing odd shaped rooms - video demonstration
  • Drawing curved walls - video demonstration
• Adding another room
• Creating the next floor

4. EPC Functionality

• EPC symbols
• Item specific data
  • Windows
  • Doors
  • Radiators and other heaters
  • Fireplaces
  • Baths and showers
• Room specific data - this includes:
  • Marking rooms as main house, extension, non-separated conservatory, room in foor, exlcuded rooms
  • Rooms that are habitable and/or heated
  • Ceiling heights
  • Light counts
• Heat loss and construction
  • Heat Loss
  • Split a wall between heat loss types
  • Construction

5. Saving final images

• How to get images
  • Choose where to send images
  • Basic settings: text settings and logo upload
  • Saving 2D plans
  • Saving 3D plans
  • Change image size, format, and logo settings
  • Customise your plans
  • Remove watermark / subscribe to PlanUp
  • Request images to be emailed to you / your client
  • Save files directly from PlanUp - available once the watermark is removed on Windows devices only
• Image emails and further output types
• Interactive photo plans
• Allow clients to customise or edit plans

6. Direct import from PlanUp to back office software

• Some back office software will allow you to import floorplan image(s) and data directly from PlanUp without saving files to your device. Click on the links below for further information:
  • AgentPro
  • Expert Agent
  • Vebra Alto

7. Requesting new features

8. Admin (email, passswords etc)

• Forgot or need to change your password?
• Changing your email address to log in with
• Accounts: Change the email address that receives invoices
• Update your contact details
• Update your Direct Debit details

9. FAQs

• Is PlanUp available on Apple Mac?
• What to do I do if PlanUp crashes and/or a plan is lost?
• How do I use stairs?
  • Adding stairs
  • Moving a floor using the stairs
  • Editing the 3D stairwell
• Can I change the measurements shown on the plan?
• Can I change a floor title?
• How do I delete a room?
• How do I delete a floor?
  • Can middle floors be deleted?
• Can I add a disclaimer?
• Can I hide the square area or only show the floor individual floor areas?
• Can I hide all measurements by default?
• How can I change the type and size of an image to be saved?
• Can I customise the look of the plan e.g. colours, shadows etc?
• Can I show a room's largest measurement first?
• Can I add a triangular shape for e.g. a corner chimney breast?
• Can you detach items from a wall e.g. to make an island worktop?
• Can photo plans be embedded in my web pages?